Payments & Discounts

Payment options

We accept all major Credit Cards except American Express.

All credit and debit card transactions are subject to validation checks and are authorised by the card issuer. If the issuer of your card refuses to authorise payment to us, we will not be liable for any delay and/or non-delivery of your order.

Phonic Books Ltd is registered in England and Wales (Number 5742072).
Our registered office is: One Embassy Gardens, 8 Viaduct Gardens, London, England, SW11 7BW

VAT registration number is GB102838980


We use secure socket layer (SSL) technology for all transactions to ensure that your details are safe with us. All information provided is encrypted so it cannot be read by third parties.

Ordering & payment

Orders can be submitted via this website, by fax or by email. We do not accept orders by phone. If you have a requirement that is not handled by our website, please contact us to make special arrangements.

International orders

International Orders (including school orders) require pre-payment by international bank transfer or credit card.

You will not be able to pay for your order until you’ve received notification from us of the additional delivery costs. Delivery costs are dependent on the size and weight of the parcel and the country it is being delivered to and the delivery address. You will receive notification of the final cost of your order via email, with a link which will take you directly to the payment options.

A further £6.00 may be added to the shipping charge to cover the bank fees for the transfer.

Goods ordered for delivery overseas may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by the purchaser; Phonic Books Ltd have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so you should contact your local customs office for further information. Please be aware that you must comply with all laws and regulations of the country in which you are receiving the goods.

Discounts & Promotional Codes

We offer discounts from time to time and all discounts are subject to change without prior notification.

Promotional discount codes may occasionally be offered to registered members. These codes may only be applied to purchases made through the particular member account to which the discount code was offered. We may also occasionally offer promotional discount codes which can be applied to any, or to certain specified purchases made through the website. Only one promotional discount code can be applied to any one order. Specific Terms and Conditions may apply to certain codes and these will be specified at the time of issue.

UK schools & organisations wishing to order by invoice, please read the information regarding our new process. Dismiss